Town Hall to explain how VIHA’s cuts have hurt North Island patient care

Town Hall to explain how VIHA’s cuts have hurt North Island patient care

Town Hall to explain how VIHA’s cuts have hurt North Island patient care

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For more than six years, Campbell River and Comox Valley doctors and other medical professionals have tried to stop the erosion of laboratory services performed on the North Island, but both the Vancouver Island Health Authority and the Ministry of Health have continued to allow the transfer of critical lab functions to Victoria area doctors.

“​It’s time for the community to speak up – for the services that we were promised when the new North Island hospitals opened, for our doctors and lab staff, for all of us,” said Barbara Bailey, a spokesman for Citizens for Quality Health Care.

READ MORE: Our series on pathology services in the North Island

To get the BC healthy ministry’s attention, the citizens group has organized a Town Hall meeting from 2 pm to 4 pm at the Campbell River Sportsplex. They hope people will attend to show their support, share experiences and sign a petition that demands the return of onsite clinical pathologists’ services to the Campbell River Hospital laboratory.

Speakers at the Town Hall will include Dr. Chris Bellamy, one of the Comox Valley’s three General Pathologists who still do clinical pathology onsite at the Comox Valley Hospital. But VIHA (also known as Island Health) also wants to take all clinical pathologists’ services from the Comox Valley Hospital laboratory and move that work to the same group of Victoria doctors.

That happened to Dr. Aref Tabarsi, one of two General Pathologists in Campbell River.

​After VIHA moved clinical pathologists’ services from the Campbell River hospital to Victoria, there has been a significant delay in test results, especially for urgent cases, which has had a negative impact on patient care and clinical outcomes.

It has also created a breakdown in working relations because hospital lab staff and local doctors can no longer consult with the pathologists on site to provide optimum services to patients.

“I will absolutely guarantee that this shift will result in the further erosion of technologists locally and will be bad for patient care in this area,” said Dr. Chris Bellamy, who has practiced general pathology in the Comox Valley for 30 years.

​Despite letters of support for reinstating onsite clinical pathologists’ services to Campbell River laboratory technologists and assistants, as well as 70 North Island general practice physicians, have written letters detailing the problems centralization has caused for their work and for patient care, and expressing their support for reinstating onsite clinical pathologists’ services.

But the Vancouver Island Health Authority has so far dismissed their concerns.

VIHA has not responded to the laboratory staff or doctors. The Ministry of Health has not respond to the Campbell River City Council or the Comox Strathcona Regional Hospital Board, both of who have asked for the return clinical pathology services to the Campbell River Hospital.​ ​

“​Come to the Town Hall on February 9. Learn from the senior pathologists at the Campbell River and Comox Valley Hospitals, lab staff and doctors in the community, share your own experiences.,” Bailey said.

​For more information, call Citizens for Quality Health Care: 250-287-3096 or Council of Canadians Campbell River Chapter: 250-286-3019.

 

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Petition put to BC Legislature: restore North Island pathology

Petition put to BC Legislature: restore North Island pathology

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Petition put to BC Legislature: restore North Island pathology

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Today North Island MLA Claire Trevena presented a petition signed by over 2,500 people to the BC Legislature that calls for the return of onsite clinical pathologists’ services to the Campbell River Hospital.

The petition, started by the Citizens for Quality Health Care, also asks the province to fund a third general pathologist at the Campbell River Hospital and to conduct an independent investigation into the apparent conflict of interest between the Vancouver Island Health Authority (VIHA) and the Vancouver Island Clinical Pathology Consulting Corporation.

READ MORE: Find our three-part series on North Island pathology services here

Campbell River and Comox Valley doctors and patients have opposed VIHA’s plan to centralize onsite clinical pathologists’ services including interpretation and diagnosis of blood, urine and other fluid samples in Victoria.

Sources have told Decafnation that in Campbell River, where VIHA has already implemented this plan, it has posed significant and sometimes life-threatening dangers to patients and makes the work of lab staff, family physicians and specialists at the local hospital frustrating and difficult.

Campbell River laboratory professionals used to work in concert with easy access to one another for advice. But since VIHA moved clinical pathologists’ services to Victoria, interactions between Campbell River lab technologists and assistants with pathologists at the Vancouver Island Clinical Pathology Consulting Corporation is “formal, remote, delayed and does not meet the needs of medical staff and patients in urgent situations,” the citizens health care group said in a press release this week.

“This delays consultations, decision-making and treatment and is a step backward, not forward in timely and professional patient care,” they said.

The citizens group said it hopes MLAs will take the petition and their concerns seriously and restore clinical pathology services to the Campbell River Hospital and ensure that Island Health provides funding for a third general pathologist in Campbell River.

“The clear message that we have received from the community is that the reduction of local services to North Island patients is not acceptable and we must continue to fight for our rights. What VIHA is doing is a violation of all the promises that were made when the new hospitals were built that there would be an increase and not a decrease in services,” they said.

Noting the VIHA motto — Excellent health and care for everyone, everywhere, every time — the citizens group asked the health authority to take a sober look at the needs of patients and the demands of the front line providers in the community.

“They are the ones who deliver that care, not specialists in Victoria or bureaucrats in a boardroom,” they said.

Citizens for Quality Health Care plans to hold a Town Hall meeting in late January in Campbell River to further inform the public.

Readers can contact the Citizens For Quality Health Care through Lois Jarvis in Campbell River at 250-287-3096, and through Barb Biley in the Comox Valley at 250-338-3149.

 

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North Island Hospital clinical pathology lab work threatened by VIHA, sign the petition

North Island Hospital clinical pathology lab work threatened by VIHA, sign the petition

Decafnation file photo

North Island Hospital clinical pathology lab work threatened by VIHA, sign the petition

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As a result of changes made by the Vancouver Island Health Authority to lab services in the Campbell River hospital the lab itself is in peril and the lab at the Comox Valley Hospital is also in danger.

The lab is integral to the functioning of the hospital, essential for diagnoses to allow the hospital to deliver the care that patients need. The staff in the lab include medical lab assistants, laboratory technologists, and pathologists.

The pathologists are the doctors that analyse and interpret the results of clinical (blood and body fluids) and anatomical (tissue samples) tests. The functioning of the lab depends on all the staff working together as a team to provide timely accurate results that determine treatment.

Both North Island hospitals were built with labs equipped and staffed to do the same level of work that was done in the old hospitals, except microbiology.

The removal of microbiology is itself interesting.

In the planning of the new hospitals, up to and including the awarding of the contract to the consortium which built the hospitals, both labs included full microbiology services. It was not until months later that lab staff were informed by VIHA that there would be no microbiology in the new hospitals. Unfortunately there is a significant history of deception on the part of the VIHA in dealing with both the local hospital boards, health care staff and the public.

How our labs function

All five pathologists in our two North Island hospitals are general pathologists, but they are, for now, treated differently by VIHA.

The old Campbell River Hospital was owned and operated by VIHA, while St. Joseph’s General Hospital was an affiliate owned and operated by the Catholic Diocese of Victoria. So the contracts between VIHA and the Pathologists — there are two in Campbell River and three in the Comox Valley — are different.

The Comox Valley contract prohibits VIHA from removing clinical pathology from the Comox Valley Hospital until next year when the contracts expire. VIHA has said it intends to move all clinical pathology from both hospitals to Victoria, where it will be done by the Vancouver Island Clinical Pathology Consulting Corporation (VICPCC).

Why move testing to Victoria?

The removal of services from the North Island began in 2014. A group of Pathologists in Victoria formed VICPCC and VIHA awarded them all the clinical pathology work that had previously been done at the Campbell River Hospital.

The move of clinical testing to Victoria and VIHA’s failure to fund the Campbell River hospital for a third full-time pathologist faces massive opposition from the lab staff, 75 Campbell River doctors, the Comox Strathcona Regional Hospital Board, Mt. Waddington Health Network, Campbell River City Council, Citizens for Quality Health Care and the public, and all but one of the North Island Pathologists.

Why? Shipping tests to Victoria for interpretation greatly increases the turnaround time between when the blood, CSF (Cerebrospinal fluid) or urine sample is taken at the CR lab and when the local doctor gets the results. This is extremely problematic in urgent, emergent and life threatening situations.

The other consequence, equally problematic, is that lab staff and local doctors who, in deciding which tests to perform, or facing other questions when preparing samples for the pathologists, no longer have a pathologist in the hospital that they can consult.

So consultation is done by phone or email, and those who need answers often wait hours or days for responses that they could have gotten in minutes from an on-site pathologist. VIHA says this delay is justified because “specialists” are analyzing tests.

The problem is that “specialist” is not a synonym for “better.” In this instance the opposite is the case. The pathologists in the North Island hospitals are highly trained general pathologists with many years’ experience in doing the clinical and anatomical pathology testing which is required by North Island patients.

The way the labs function is that those tests that require the attention of a specialist are sent to Victoria or Vancouver or wherever the specialists are located. This allows the lab staff to process tests in the most timely manner and for the lab assistants, lab technologists and pathologists to support and assist one another as needed.

An example: Recently a lab assistant needed advice from a pathologist on appropriate procedures for blood tests ordered for a patient who was being tested for leukemia and other possible disorders. With the patient waiting in the lab, the lab assistant called Victoria for advice. The response to her phone call was that she should send an email to Victoria, which she did.

The patient returned to the lab twice that day for a response but three weeks later there had still not been a response from Victoria to the lab tech or the patient.

Before clinical pathology was moved to Victoria, the lab assistant would have had immediate access to the pathologist at the hospital.

Ironically, the pathologist is still there, just a two-minutes walk for the lab assistant, but she is not permitted to ask him.

At Sept. 19 meeting, the Comox Strathcona Regional Hospital Board heard a presentation from Dr. David Robertson, Executive Medical Director GEO One (North Island) speaking for VIHA in which he justified the changes on the grounds that it is better for patients to have tests interpreted by specialists.

I attended that meeting and was appalled at how disrespectfully the board members were treated by Robertson.

Robertson presented a powerpoint explaining VIHA’s plans for the labs, complete with a graph “proving” better turnaround on tests sent to Victoria. It is a falsified graph, which was proven false over two years ago.

Robertson made no effort to explain VIHA’s plan in terms that non-medical professionals could possibly understand, although that is entirely possible to do.

While he was speaking board members were given a different powerpoint, a presentation made earlier in the month to Campbell River Council by the one North Island pathologist who agrees with the VIHA plan. The distribution of that doctor’s powerpoint (a presentation not even addressed to their board), during Robertson’s presentation, created maximum confusion.

The upshot was that, 1) it was so unclear that board members started asking Robertson questions related to the document which they had just received, thinking it was his when he had never even seen it; and, 2) the impression was created that all that is going on is some kind of professional disagreement between the two pathologists at the Campbell River hospital, which board members, reasonably so, want nothing to do with.

What should be done?

VIHA is trying to present this new model as “better” because “specialists” will do all the clinical pathology testing.

We see this as the equivalent to arguing that seventh graders will receive better teaching from a Ph.D in mathematics, online, than an appropriately trained middle school teacher in the classroom.

They won’t. A trained middle school teacher has the skill set appropriate to the work; in addition, the middle school teacher can teach other subjects whereas the Ph.D math teacher cannot. A general pathologist has the skill set appropriate to the work required by our hospitals and the versatility to do myriad tasks that a community hospital requires.

It makes no sense to have specialists three hours away doing the work that general pathologists on site can do. Similarly, our patients do receive the service of specialists when that is needed, specifically when a patient or their sample is moved to a tertiary center such as Victoria or Vancouver.

To send all clinical pathology to Victoria is a waste of resources on both ends.

Instead of destabilizing and degrading the capacity of the Campbell River lab, VIHA should reinstate clinical pathology and provide funding for three pathologists so that there is adequate coverage for vacation and other leaves.

Barb Biley, a member of Citizens for Quality Health Care, is a Courtenay resident. She can be reached at bseed2000@telus.net.

 

 

 

 

 

 

 

PETITION TO SAVE NORTH ISLAND LABS

Citizens for Quality Health Care is circulating a petition which will be presented to the legislature in November, which calls for

  • Funding for three pathologists for the Campbell River hospital (currently funded for 2.4 and the work being done by 2)
  • Reinstating clinical pathology service locally.
  • An independent investigation into the apparent conflict of interest that resulted in the contract between VIHA and VICPCC (at the time that the contract was signed Dr. Gordon Hoag was both a shareholder in the corporation and VIHA’s Department Head for Pathology)

Copies of the petition are available and have to be returned by Nov. 14 to Lois Jarvis, 221 McLean St., Campbell River, V9W 2M4, 250-287-3096, or Barb Biley, 1868 Willemar Ave., Courtenay V9N 3M6, 250-338-3149.

 

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